Your Word is Your Bond

How many of us know that our word is our bond? By this I mean that people around us listen to what we say and watch to see if our actions match our words. The higher up on the totem pole that we go the more important it is that we are very careful or give significant thought to what it is that we say.

Now don’t just think that I am talking only to the leaders of organizations, corporations and political parties. All of us are pretty high on someone’s totem pole. We could be a single mother with a child who pays attention to every word that comes out of our mouth. We may be a divorced dad who only gets a chance to see his children every other week. Or we may believe that we are alone in this world and that no one really listens to or cares about us. Let me assure you that someone you don’t know depends upon you and listens to your every word.

Regardless of whether it is wrong or right, we are all judged by what we say and held accountable by someone. In the Bible, the book of James says: “Be quick to hear and slow to speak”. If you are speaking to an individual, or a group of people, take the time to make a thoughtful comment or give a reflective response. I can’t tell you how many times someone has told me: “I’ll get back to you on that matter” or “I will call you next week” and I never hear from them again.

Now I know that we all become very busy at times and forget to do things every now and then, but if this becomes a consistent theme in how we deal with certain individuals then it just becomes a matter of time before these individuals stop depending on us or listening to what it is that we say. In Matthew 5:37, the Bible says: “Simply let your 'Yes' be 'Yes,' and your 'No,' 'No'; anything beyond this comes from the evil one”. I interpret this to mean: “Say what you mean and mean what you say”. Everything else comes from vanity or conceit.

Some of the greatest leaders in my life (and let me remind you that this list includes teachers, sailors, Marines, business leaders, personal friends and clergy) have taken the time to follow up on their commitments to me and be true to their word. If times were tough for them, they would let me know that they could not honor their commitment but they would get back with me as soon as they could. And for these men and women I would gladly march through the gates of hell in support of them.

You see, for these individuals, their word was their bond and I could take their word to the bank and cash their verbal checks. Again I remind you that if you wish to become an effective leader then you must allow your word to become your bond.

Servant Leadership

About one week ago I was talking with my friend Jesse (who is a West Point graduate and now semi-retired after a very successful business career). We spoke about the lack of effective leadership in this country, more specifically about the lack of true servant leaders. A servant leader is one who helps the members of his/her team to reach their full potential and therefore perform at their best for the organization. This concept of servant leadership was developed by Robert K. Greenleaf in his book titled “Servant Leadership”.

A servant leader is not a “me first” leader. Let me see if I can illustrate this point. As a Naval Aviator in the United States Marine Corps I always made sure that the people who reported directly to me ate before I did. My rationale was that these were the people that worked on the aircraft that I flew and as much as possible I wanted them to have the best of everything including the best cuts and pieces of meat. Many times my men wanted me to go to the head of the line but I always refused and followed them through the line and then I ate what was left.

My payback was the fact that many times when I was scheduled for a flight I would notice that “my guys” would spend extra time pre-flighting the aircraft and making sure that every system was operating to the best of its ability. This not only helped keep me safe but also affected the operational readiness of my squadron, which increased the operational readiness of the entire Marine Corps.

You see I learned early in my military career that if I worked hard for my men then my men would work hard for me. Additionally when we were deployed I would spend time with my men to determine how their family members were doing back home. When necessary I would point them towards proper resources in order to resolve concerns and issues.

My point is that we need more servant leaders in our businesses, organizations and homes. A servant leader is made and not born. I do not believe that this theory of leadership is taught enough in our organizations and schools. I do however believe that the reason it is not taught more often is that not enough people know about it or have experienced its benefits. We can build strong organizations and countries by putting the needs of others before your own. Just take a look at what a man named Jesus Christ accomplished using this model of leadership.